Ask the Right Questions at the Right Moment
Hear Your Customer’s Voice, Right From Your Packaging
NEXT-GEN, ALWAYS-ON CONSUMER PANEL
Enable brands to collect product opinions, usage behaviours, and shopper data at scale—directly from customers at the exact moment of product use.
The Forms & Surveys module transforms your packaging into a direct line to SKU-specific customer insights. Easily update forms based on goals or objectives, capture authentic feedback when it matters most, run quick surveys, track category trends and understand who’s buying – all while your product is fresh in their hands and minds.
A channel you own. A channel you control.
Book a Demo with David
Learn about all the use cases of QR codes.
FEATURE
Smart Question Logic
Dynamic surveys that adapt based on previous answers, keeping customers engaged without overwhelming them.
FEATURE
Mobile Optimised Forms
Sleek, thumb-friendly designs that make providing feedback effortless on any device.
FEATURE
Branded Survey Experience
Maintain your brand identity throughout the feedback journey with customizable themes and styling.
FEATURE
One-Tap Responses
Simple rating scales, multiple choice, and quick feedback options that respect customer time.
FEATURE
Real-Time Data Streaming
Watch responses flow in live as customers share their thoughts across all touchpoints.
Use Cases That Drive Results
Hear every customers voice, fix bad experiences and increase loyalty and spend.
SKU-specific responses, as your product is in their hands.
Product Satisfaction
Capture immediate reactions and satisfaction scores at SKU level.Example: “Rate your experience with this flavour on a scale of 1-10”
Demographic Profiling
Build detailed customer personas with voluntary data sharing.Example: “Help us serve you better by sharing your preferences”
Usage Behaviour Tracking
Understand how customers actually use your products.Example: “How often do you use this product?”
Competitive Intelligence
Learn about customer preferences and switching behaviour.Example: “What other brands in this category do you regularly purchase?”
Purchase Intent Research
Measure whether shoppers intend to buy again and why (or why not).Example: “How likely are you to purchase this product again on your next shop?”
Product Development Input
Collect ideas for improvements and new features.Example: “What would make this product perfect for you?”
We Recently collaborated with SeeGap to integrate QR codes into our packaging. Their team demonstrated exceptional knowledge and
expertise, ensuring a smooth process from start to finish.
We are thrilled with the results and highly recommend
SeeGap for their fantastic service, and professionalism.
We now have a much deeper understanding of our shoppers, richer CRM data, and a stronger ability to demonstrate and grow the value of our brand.
The feedback loop has been far more actionable than anything we had before, and it’s helping us shape both customer engagement and business strategy
Considering using QR codes
on your packaging?
Reach out to us for a chat on how you can get the most value out of them.
