Forms & Surveys

Ask the Right Questions at the Right Moment

Hear Your Customer’s Voice, Right From Your Packaging

NEXT-GEN, ALWAYS-ON CONSUMER PANEL

Enable brands to collect product opinions, usage behaviours, and shopper data at scale—directly from customers at the exact moment of product use. Replace slow, expensive research panels with real-time, zero-party data straight from your retail shoppers.

The Forms & Surveys module transforms your packaging into a direct line to SKU-specific customer insights. Easily update forms based on goals or objectives, capture authentic feedback when it matters most, run quick surveys, track category trends and understand who’s buying – all while your product is fresh in their hands and minds.

A channel you own. A channel you control.

Book a Demo with David

Transform your packaging into direct customer connections.

    • FEATURE

      Moment-of-Truth Surveys

      Capture feedback at the exact moment customers interact with your product—when opinions are most authentic.

    • FEATURE

      Smart Question Logic

      Dynamic surveys that adapt based on previous answers, keeping customers engaged without overwhelming them.

    • FEATURE

      Mobile Optimised Forms

      Sleek, thumb-friendly designs that make providing feedback effortless on any device.

    • FEATURE

      Branded Survey Experience

      Maintain your brand identity throughout the feedback journey with customizable themes and styling.

    • FEATURE

      One-Tap Responses

      Simple rating scales, multiple choice, and quick feedback options that respect customer time.

    • FEATURE

      Real-Time Data Streaming

      Watch responses flow in live as customers share their thoughts across all touchpoints.

    Use Cases That Drive Results

    Hear every customers voice, fix bad experiences and increase loyalty and spend.

    SKU-specific responses, as your product is in their hands.

    Product Satisfaction
    Capture immediate reactions and satisfaction scores at SKU level.
    Example: “Rate your experience with this flavour on a scale of 1-10”
    Demographic Profiling
    Build detailed customer personas with voluntary data sharing.
    Example: “Help us serve you better by sharing your preferences”
    Usage Behaviour Tracking
    Understand how customers actually use your products.
    Example: “How often do you use this product?”
    Competitive Intelligence
    Learn about customer preferences and switching behaviour.
    Example: “What other brands in this category do you regularly purchase?”
    Purchase Intent Research
    Measure whether shoppers intend to buy again and why (or why not).
    Example: “How likely are you to purchase this product again on your next shop?”
    Product Development Input
    Collect ideas for improvements and new features.
    Example: “What would make this product perfect for you?”
    Ready to Turn Products Into NEW Marketing Channels?

    Make every scan count.
    Make every product work harder.

    Start creating high-converting landing pages that drive real customer actions.
    Our team can help you create your first landing page and optimise for maximum conversions.